Every merchant who takes payments by phone, email, or mail knows the moment: a customer is on the line, the order exists somewhere in the system, and the only things you have to go on are a reference number they read from an old email or the last four digits of the card they paid…
Author: Aysel Demir
Istanbul-born, Berlin-based polyglot (Turkish, German, Japanese) with a background in aerospace engineering. Aysel writes with equal zeal about space tourism, slow fashion, and Anatolian cuisine. Off duty, she’s building a DIY telescope and crocheting plush black holes for friends’ kids.